In the Event of an Accident

Have You Been in a Traffic Accident?

Depending on whether there are injuries or not, the steps to take vary, and you might need a replacement vehicle. At Mont-Joli Chrysler, not only can we repair your car, but we can also help you quickly find a new vehicle!

Here are some tips on the procedures to follow in case of a road accident, whether there are injuries or not.

Below are some recommendations on the steps to take in the event of a traffic accident, whether there are injuries or not.

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Mont-Joli, QC

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Is your car showing signs of wear?

Have the sun's rays, dust, abrasives, and limescale dulled your vehicle's appearance? Schedule an appointment at our auto detailing center at Mont-Joli Chrysler to restore your car's original shine! Whether it's for a repair, cleaning, or paint decontamination, our team of experts is ready to take meticulous care of your vehicle!

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Filling Out an Amicable Accident Report

The amicable accident report is a simple and effective tool, holding crucial importance. This document allows you to report the car accident and record all relevant information such as:

The names and addresses of the drivers
The driver's license numbers
The registration numbers
The insurance details

The accident results will be accurately recorded, making it easier to determine your level of responsibility for calculating the compensation you may be entitled to.

Two drivers filling out an amicable report near their vehicles

Notify Emergency Services if Injuries are Present

If there are no injuries, it is not necessary to call the police. However, if the accident has resulted in injuries, even minor ones, it is imperative to alert emergency services. The police will then write an accident report that will be sent to the Société de l'assurance automobile du Québec (SAAQ).

And if you hit an animal? You must notify the authorities in certain cases. If it is a domestic or wild animal, the law requires you to report to the police any collision involving an animal weighing more than 25 kg.

However, if the collision involves a small wild animal or a pest, inform the authorities when safety requires it, especially if the animal remains on the road. Some species are on the list of animals for which reporting is mandatory.

Person calling emergency services in front of a broken-down car

Contact Your Insurance Company

Your insurer must be informed as soon as possible following your car accident: whether you wish to file a claim or not, it is essential to inform them and detail the circumstances of the accident.

Your insurer will examine your vehicle and the damages to assess the compensation amount. Note that your insurer's authorization is necessary before undertaking any repairs on your vehicle.

Get Your Vehicle Repaired at Mont-Joli Chrysler

Once your insurer has approved the repairs, trust the experts at Mont-Joli Chrysler to restore your vehicle. Our after-sales and bodywork team is ready to help repair your car and get it back on the road quickly. We will also maintain regular contact with your insurer to track your case, allowing you to stay at ease.

If your vehicle is declared a total loss after the accident, you will likely need to find a new vehicle. We are here to assist you in this search.

Find a New Vehicle

We understand the urgency and stress caused by an accident and the need to quickly find a new vehicle. That's why our sales advisors will do everything possible to help you choose a new or used vehicle that meets your needs, so you can get back on the road as soon as possible.